CX, CRO + Tech

Audits
About us
WIRO are a multi-award-winning eCommerce Growth Agency specialising in Shopify Plus for ambitious home and lifestyle brands.

We have a track record for delivering over +2,600% ROI with our proven 3 step process.
STEP 1
CRO Audit
Actionable Insights from Heatmaps & Analytics
Heatmap Analysis (Heatmap / Hotjar)
Data Analysis
3x UI Concepts (Before vs. After)
Loom Video Walkthrough
Community Access
Get Started
STEP 2
CX Audit
Data-driven Insights, Prioritise Growth
Heuristical Evaluation
Audiences (User) Personas
Competitor Analysis
User Journey Feedback
40+ High-impact Growth Suggestions
Get Started
STEP 3
Technical Audit
Solid, Scalable & Future-proofed Tech Foundation
Uncover Technical Debt
Understand Technical Foundation + Stack
Analyse Apps
Performance + Optimisation Report
Theme: Template + Section Analysis
Get Started
Why choose us?
Our data-driven audits deliver clear, actionable insights to fuel your growth.
With a proven track record of increasing conversions, enhancing customer experiences and optimising technical performance, WIRO is the trusted name, in the eCom game!

Success depends on seamless customer experiences, high-conversion and robust technology. Our CX, CRO and Technical Audit identify gaps and opportunities to optimise performance, and drive greater revenue through data-led strategic recommendations.
Get Started

Insights that
pack a punch

Get over 40+ insights mapped to your goals, product launch calendars, marketing campaigns and any other eCommerce plans. The result, an action-packed roadmap  with industry-leading best practices, tactics and eCommerce strategies to drive conversion and revenue.
Our finest
Case Studies
Transforming Frahm’s online store with strategic optimisations and a full redesign to drive sales and enhance user experience.
Wright Brothers' journey in scaling D2C growth through strategic use of loyalty programs, customer reviews, and user-generated content.
Revamping Dropdead's visual identity while elevating user experience for a seamless blend of style and function.
WIRO transformed BlocOut's blind-buying experience with expert CX design and optimisation.
WIRO transformed Piglet in Bed's Bundle Builder with user-focused design, boosting sales and enhancing the luxury shopping experience.
Learn how WIRO boosted Avery Row's brand engagement with UX improvements, personalised features, and optimised navigation, driving conversions and customer growth.
Discover how WIRO elevated CHÉ Studios' online presence with data-driven enhancements, improved navigation, and compelling brand storytelling, driving AOV growth and engagement.
WIRO helped Sisters and Seekers launch the Cool Girl Community loyalty programme, driving 95,000 new members and boosting engagement.
Learn how WIRO helped a new sustainable British charcoal brand establish its online presence on Shopify, successfully launching in under 6 weeks.
How WIRO boosted Duke + Dexter's eCommerce with design improvements and a loyalty program.
Revamping Alpkit's mobile experience and navigation to boost conversions, user engagement, and overall eCommerce performance.
Transforming Frahm’s online store with strategic optimisations and a full redesign to drive sales and enhance user experience.
Wright Brothers' journey in scaling D2C growth through strategic use of loyalty programs, customer reviews, and user-generated content.
Revamping Dropdead's visual identity while elevating user experience for a seamless blend of style and function.
WIRO transformed BlocOut's blind-buying experience with expert CX design and optimisation.
WIRO transformed Piglet in Bed's Bundle Builder with user-focused design, boosting sales and enhancing the luxury shopping experience.
Learn how WIRO boosted Avery Row's brand engagement with UX improvements, personalised features, and optimised navigation, driving conversions and customer growth.
Discover how WIRO elevated CHÉ Studios' online presence with data-driven enhancements, improved navigation, and compelling brand storytelling, driving AOV growth and engagement.
WIRO helped Sisters and Seekers launch the Cool Girl Community loyalty programme, driving 95,000 new members and boosting engagement.
Learn how WIRO helped a new sustainable British charcoal brand establish its online presence on Shopify, successfully launching in under 6 weeks.
How WIRO boosted Duke + Dexter's eCommerce with design improvements and a loyalty program.
Revamping Alpkit's mobile experience and navigation to boost conversions, user engagement, and overall eCommerce performance.

We accelerate your eCommerce Growth

Our proven process—Auditing, Roadmapping and executing on a Growth Retainer—ensures every step is strategic, based off of data and yields high ROI.

From CX Design and CRO to eCommerce Strategy and Shopify Development, we provide the expertise and execution needed to unlock your brand’s full potential.

Ready to take things to the next level?
Contact

FAQ

Questions
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How long does the process take?
Why do you charge for audits?
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Take it from
Our Clients
"We’re thrilled with the end results of the Bundle Builder and are excited to continue our work with WIRO on both a growth-retained basis and other exciting larger Shopify projects in our roadmap"
Sam Sandiford, eCommerce Manager
"WIRO have been fantastic to work with in the Shopify projects they’ve delivered for us, they’ve gone the extra mile to get the job done, and to the highest quality. The result, one of the smoothest site migrations I’ve ever seen"
Geoff Bull, Chief Marketing Officer
"I'm so impressed with the level of detail provided in the CX + CRO Audits, theres so much potential to capitalise from the roadmap of findings in all the audits, to boost conversions even higher!"
Josh White, Founder
"Tom and the WIRO team have been a delight to work with and have delivered us a fantastic new eCommerce site. They’ve given great collaborative service and strategic advice throughout the relationship"
Joshua Starling-Fletcher, Operations Director
"Having worked on both a retainer and project basis, I can honestly say that I'm never disappointed. The team have an incredibly balanced skillset which means any project can be delivered to the highest standard, without any fuss"
Katie Roberts, Marketing Manager
"Working with WIRO helped us move forwards in achieving our D2C growth plans, both within the UK and in key international markets. I would recommend them to anyone who needs help with their eCommerce Strategy or optimising their Shopify site"
Laura Thomas, Co-founder
"WIRO's work significantly increased our conversion rate and customer retention. The team was highly organised, and their project management was excellent. They were responsive and attentive to our needs. Overall, the collaboration was smooth and effective"
Tommy Anastasiades, Director
"WIRO optimised our tech stack, providing immediate ROI. CRO and growth initiatives, generated record-level conversion rates and annual growth. We have a crystal clear vision for success, through technical + CX planning"
Jonathan Turton, eCommerce Manager
"WIRO delivered an impressive website, bringing our vision to life. They really are experts and can develop literally anything. I was impressed with their desire to go above and beyond"
Luke Malden, eCommerce Manager
"WIRO stand by what they say, and do what they commit to, with a smile and can do attitude. Development is a tough gig, but if you are looking for a trustworthy and talented agency, then they’d be a great choice"
James Doyan, Head of Fire
PROPELS
BRANDS TO
ALL NEW
HEIGHTS

All engineered to ensure your brand's success.

About us